Terms and conditions
UK Standard Delivery
All goods for delivery in the UK are dispatched by Royal Mail. Please allow 3-5 working days. All items are beautifully gift-wrapped and this is inclusive in the fixed post and packaging charge of £5.95 added to every order.
UK Express Delivery
Please contact us by email for details of this service.
Post and packaging prices are for UK delivery only. For overseas deliveries please contact us directly for further information.
At Urban Flowers we want you to be delighted with every order you receive. If this is not the case, please contact us immediately so the situation can be rectified. We are happy to refund or exchange any product that is returned to us within 28 days provided it is in its original condition. We are unable to take responsibility for goods damaged in transit including flowers and plants. Post and packaging charges are not refundable.